Privacy Policy

Opinion Research Services (ORS) would like to thank you for participating in our online surveys. We are not trying to sell or promote anything - but only to conduct rigorous and fair opinion surveys; and we promise that we shall not mislead you about the nature of the research or the use which will be made of the findings.

The answers you give us will be treated as completely confidential and the information will be used only for research purposes. Our reports of findings are general and you will never be personally identified to anyone (unless, in some exceptional cases, you specifically give your consent for us to forward information to anyone else).

You have the right to withdraw from our online surveys at any point. If you do withdraw, information you have already submitted may be processed. If you would prefer for your data not to be processed, contact us and we will delete your information.

We shall not send you unsolicited mail or pass on your email addresses to others for any purpose. Nor shall we send you emails unless you give us permission.

Your co-operation in our surveys is voluntary at all times and you may withdraw at any time by notifying us, when your records will be immediately destroyed or deleted.

For cases where we conduct personal interviews, we do not interview children without first getting the permission of their parents.

We use cookies and similar devices sparingly and only for quality control, validation and to prevent bothersome repeat surveying. You can configure your Browser to notify you when cookies are placed on your computer. You can also delete cookies by adjusting your browser settings.

We automatically log your browser type in order to deliver a survey best suited to your software. We do no other invisible processing of data from your computer.

Our web site has powerful security measures in place to protect against the loss, misuse, and alteration of any information. Only key research employees at ORS have access to the information you provide, and only for data analysis and quality control purposes.

You can contact us at info@ors.org.uk if you have any queries.

 

Cookies

Our use of cookies

Opinion Research Services (ORS) run a number of websites some of which use cookies. Cookies are small text files stored on a user's web browsing device (computer, mobile phone, tablet, web enabled tv etc.). We use them for such things as ensuring the security of our website, improving the reliability of our online surveys, allowing users to resume online surveys, understanding how our website it used and so on. Cookies may be of two different types, session cookies or persistent cookies. Session cookies last only as long as the browser remains open and allow us to recognise that different web page requests in one browsing session originate from the same browser. This is essential for the correct functioning of certain parts of our site for example online surveys or sections that require a user login. Persistent cookies are stored between browsing sessions and allow us to recognise that a web browser has previously visited our site.

First Party Cookies

These are cookies which originate from our own servers. Below is a list of websites maintained by ORS together with a list of cookies each uses and a brief description of their purpose.

Websites

Cookie Name

Purpose

www.ors.org.uk
members.ors.org.uk
www.fireservices.ors.org.uk

SESS[32 character random string]

Session ID used to recognise that subsequent page requests originate from the same web browser. Essential for the correct functioning of online surveys and areas of the website protected by a login.

www.ors.org.uk

unique

Used to detect and prevent abuse of online surveys

members.ors.org.uk
www.gowerpenthouse.com

has_js

Placed by our website management software Drupal to remember whether your browser has JavaScript enabled

www.gowerpenthouse.com

Drupal.tableDrag.showWeight

Placed by our website management software Drupal to remember display preferences

members.ors.org.uk
www.gowerpenthouse.com

Drupal.toolbar.collapsed

Placed by our website management software Drupal to remember display preferences

 

Third Party Cookies - Google Analytics

In addition to the cookies mentioned above which originate from ORS's own servers our websites also uses cookies as part of the Google Analytics service. This service allows us to track aggregated statistics about numbers of visitors to our site, which pages they are viewing, where in the world they are located and so on. The information we get from this is anonymous and does not identify who our site users are. More information about the cookies Google set can be found on the Google Analytics website – cookie information.

Removing or Blocking Cookies

Your web-browser should have settings which allow you to remove or block cookies. In some cases doing so will prevent some parts of our website from working. It is difficult for us to provide detailed instructions on how to do this due to the wide variety of web-browsers in use so we recommend you check with your browser vendor for further information. Alternatively the website What Are Cookies provides instructions for most popular browsers and further background information about cookies.